Office Policies


Co-pays are required at the time of service

All balances that are outstanding for more than 60 days from the insurance carrier become the guarantor’s responsibility.

GRBH does not bill Secondary Insurance unless Medicare is the Primary Insurance

We require at least 24 hours advance notice if a patient is not be able to come to a scheduled appointment. There may be a $25 charge for a missed Medication Management appointment and a $50 charge for missed Therapy appointments. The same fees apply for any cancellations without 24 hours notice. Please realize that the patient is personally responsible for this charge and that Green Ridge Behavioral Health will not bill the insurance carrier for it.

Cell Phones must be turned off while in the Office.

Please do not bring children to your scheduled appointments

Whenever possible our office staff makes appointment reminder phone calls as a courtesy; however, patients are responsible for remembering their appointment date and time.